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(808) 333-5774

74-5563 Kaiwi St #135, Kailua-Kona, HI 96740

Mon - Fri: 10am - 6pm
Sat - Sun: 10am - 6pm

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F A Q

What is your parking situation?

Located Kuakini Highway in the Old Industrial area downtown. There is designated Posh Nail Lounge parking in front of the salon, as well as extra free parking around the lot. 

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What if my nails break/chip?

We ask that you alert us and come in within 3 days of your appointment if there is a chip or break in your nails for a complimentary repair. After this time, a small fee will be assessed for each nail required for repair.

We do not offer any refunds for any services or products sold in store.

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do you accept walk ins?

Yes, we do accept walk-ins based on the availability of our staff. We do advice to book advance online if possible, as our staff and stations are limited.

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What is your cancellation policy?

We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment, or you may be charged a cancellation fee. We are also implementing a $25 late fee, as following bookings will be affected. 

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are your products safe for my nails & skin?

Yes. We carefully choose professional-grade products that support natural nail health.

We do not use MMA (methyl methacrylate). MMA is a harsh acrylic liquid sometimes used in salons because it is inexpensive and creates a very rigid bond. It has been linked to allergic reactions, nail damage, and loss of fingertip sensation. We choose safer alternatives.

If you have green nail discoloration, often caused by Pseudomonas bacterial growth (“green nail syndrome”), we do not recommend applying artificial nails over it. This discoloration occurs when moisture becomes trapped under enhancements. Covering it can worsen the issue. If a client chooses to proceed, it is done at their own discretion after being informed.

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What are your clean and safety standards?

Your safety comes first.

We follow all State of Hawaii health regulations and licensed nail technician standards. All tools are scrubbed with soap and water, rinsed, soaked in Barbicide, rinsed again, and prepackaged after every client. Disposable tools are used when appropriate to prevent contamination.

Each station is fully sanitized between clients to maintain a clean and safe environment.

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